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Original topic:

S20 No notification sounds

(Topic created: 03-06-2020 10:16 PM)
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useryDIikaZ9Da
Asteroid
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Galaxy S20

Received the new S20 yesterday and everything is working perfectly except for notifications. 

 

I have searched every forum and searched through all the settings on both the apps and the notification settings  and everything is as it should be, but still no notification sounds.

 

The only unusual thing is when I go through the list of sounds no sample is played. Could it be that for some reason no files are actually attached to the ringtones?

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userG50YuwkGJX
Astronaut
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Galaxy S20

Its the settings in your car or Bixby 

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userG50YuwkGJX
Astronaut
Options
Galaxy S20

Set to don't disturb while driving and jamming 

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userG50YuwkGJX
Astronaut
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Galaxy S20

Try changing the notificatiin sound for the individual that ur not getting sounds from 

 

Or 

 

Turn your Bluetooth off 

Shut off ur phone not restart 

Check for updates 

Check for ongoing issues 

Try deleting the notification log 

Check settings 

 take it to provider 

Call samsung

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queenie13
Astronaut
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Galaxy S20
I get no notification sound for text but I do for everything else. it shows that it is set to ON
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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy S20

Hello,

 

Have you checked out the accepted solution or other troubleshooting steps provided in the thread?

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userKHSjKAq4La
Constellation
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Galaxy S20

If you have a galaxy watch, it is muting the phone notifications while you are wearing it- to include the tone for the notifications in "settings".

Go into Wear App and click Notifications>Show only while wearing>Mute connected phone>turn "off". This should work!

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userKNJhKSyYN3
Constellation
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Galaxy S20
Life saver. 👍
I followed your instructions and I was able to make it work. Now why did they made it so difficult 😡
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user2KyfkIBEzD
Astronaut
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Galaxy S20

I just fixed two Galaxies S20. Go to Messages - Settings - Notifications - press and hold on NEW MESSAGE - under SOUND pick a sound, make sure it's not silent. 

Problem fixed!

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Firechild
Constellation
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Galaxy S20
Is this issue fixed? I'm still having problems
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useriMX0zLubEo
Constellation
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Galaxy S20

Still having the problem, is there an update to fix this problem?

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