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Constellation

S20 Ultra Android Auto

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I recently upgraded to the S20 Ultra from an S10+. Android Auto Wireless worked from September 2019 up until I setup my S20 this week. Has anyone else experienced this?

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: S20 Ultra Android Auto

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@user2Z6CAzEUSk I would like to look into this further for you. Can you please provide me the following information in a private message: http://bit.ly/2JH2rq2

 

Carrier:

Full model number:

IMEI:

Do you still have the device:

Phone number:

Car model & Year:
Do you have an Android Auto Kit installed on your device:
Does this happen when you connect wired, wirelessly, or both?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Samsung Moderator
Samsung Moderator

Re: S20 Ultra Android Auto

JUMP TO SOLUTION

@user2Z6CAzEUSk I would like to look into this further for you. Can you please provide me the following information in a private message: http://bit.ly/2JH2rq2

 

Carrier:

Full model number:

IMEI:

Do you still have the device:

Phone number:

Car model & Year:
Do you have an Android Auto Kit installed on your device:
Does this happen when you connect wired, wirelessly, or both?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
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Constellation

Re: S20 Ultra Android Auto

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I have a Galxay S20 Ultra on Sprint and Android Auto does not work for me.


@SamsungAdam wrote:

@user2Z6CAzEUSkI would like to look into this further for you. Can you please provide me the following information in a private message: http://bit.ly/2JH2rq2

 

Carrier:

Full model number:

IMEI:

Do you still have the device:

Phone number:

Car model & Year:
Do you have an Android Auto Kit installed on your device:
Does this happen when you connect wired, wirelessly, or both?


 

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Constellation

Re: S20 Ultra Android Auto

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There was an update a day ago and now everything works properly.

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Astronaut

Re: S20 Ultra Android Auto

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I'm having a similar problem with my S20+. Tried a live chat with Samsung to resolve the issue without success. They suggested that I talk to Google!!?? The app shows in the settings as being there, shows as installed on Play Store but doesn't show when I swipe down from the home screen!

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Cosmic Ray

Re: S20 Ultra Android Auto

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Works for me with Android Auto via Kia UVO

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