Same here. There's a scratch on the screen protector and a bubble under it in a different location. It's so annoying that there is no attention to detail on a $1400 phone.
same here. I bought 2 phones and both came with scratches. I purchased them via TMobile. So disappointed. Have been using Samsung for more than 8 years this is a first. After paying $1200 that was not a good start with this phone. Not a happy client.
Y'all gotta stop buying from Samsung. People buying these devices despite the marked up prices and awful customer service is simply empowering their negligence.
They refuse to let me cancel my order OR tell me if and when it is going to ship. Meanwhile you can get an S20 Ultra new from Swappa for $999. So the phone they can't manage to ship me has already devalued in the market place by anywhere from 4 to 500 dollars.
I opened a dispute with my bank preemptively and have also started admonishing friends and family against buying from this company.
Don't even get me started on the trade-in scams. Google it.