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Constellation

S20 Ultra Auto Rotation Issue

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While auto rotation is on, the screen is rotating both side. While using phone in rotate mode, if I turn of the auto rotation, the screen is not rotating in portrait mode automatically.  To turn the screen in portrait mode again, I have to turn on auto rotation and hold the phone vertically and then I have to turn of auto rotation off to keep my screen in portrait. 

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Samsung Care Ambassador

Re: S20 Ultra Auto Rotation Issue

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@userrSXTooseYG 

 

When you have auto rotate turned off you will need to rotate it back manually. To accomplish this, there will be a rotate icon on the corner of your screen when rotated

 

20200426_100739.jpg

 


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5 REPLIES 5
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Constellation

Re: S20 Ultra Auto Rotation Issue

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I have the same issue. Phone just ignores that I have auto rotate turned off

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Samsung Care Ambassador

Re: S20 Ultra Auto Rotation Issue

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@userrSXTooseYG 

 

When you have auto rotate turned off you will need to rotate it back manually. To accomplish this, there will be a rotate icon on the corner of your screen when rotated

 

20200426_100739.jpg

 


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Asteroid

Re: S20 Ultra Auto Rotation Issue

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Where do you go to turn auto rotate on or off? I must have turned it off by accident and I can't find where to turn it back on.

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Asteroid

Re: S20 Ultra Auto Rotation Issue

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Nm I found it.

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Astronaut

Re: S20 Ultra Auto Rotation Issue

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I put my phone into portrait mode where it doesn't rotate the screen but it automatically goes back to auto rotate every couple hours for some reason

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