Original topic:

S20 Ultra Camera Failure on wedding/honeymoon!

(Topic created: 10-01-2021 10:34 AM)
userCirBQPoQJr
Constellation
Options
Galaxy S20
Any other ideas on fixing camera failure on S20 Ultra? Did restart, camera cache and data wipe, hard restart, cache wipe and a full factory reset. 

Was working fine before a couple's massage yesterday, then started getting failure notices upon opening camera. This is new Assurion warranty replacement phone just got before leaving. But it was working fine earlier. 



image


5 Replies
MrJell_Lee
Supernova
Options
Galaxy S20

Cam failure... could be hardware, most of what I've come across were hardware... Camera module defect or such.

You could submit error report to Samsung Members after reproducing the issue once more. Or for more immediate action you could visit UBreakIFix or Batteries Plus (samsung certified repair centers) if any of those are near you.

Please share the device's model number and the software version. Lastly, is the camera app updated?

userCirBQPoQJr
Constellation
Options
Galaxy S20
Forgot to say thanks!
0 Likes
userCirBQPoQJr
Constellation
Options
Galaxy S20
Ok, so went old school and banged on camera housing with a knuckle a few times and now the mfer works 🤣🤣🤣. Add that to the hot list of fixes!20211001_151832_38514.jpg
MrJell_Lee
Supernova
Options
Galaxy S20

seems it was a hardware related... except this time something may have gotten stuck and you banging on it loosened it or something 😕 

0 Likes
ToyYodaGuy
Cosmic Ray
Options
Galaxy S20
Awesome picture and detailed. Will keep your fix in mind if I ever need it.
0 Likes