So I had to upgrade on July 7th due to my husband's dog eating my Note 8. I chose the Galaxy S20 Ultra since they only had the 3 different S20 phones. Where we live in Oklahoma is very rual and the only provider that works is US Cellular, however data does not work so we depend on WiFi. So I get home and it connected to our wifi just fine, however I had the circle with the line through it for the actual service from USC, not uncommon. So I start downloading my apps since their smart switch junk did nothing at all.
About 30 Min into downloading it pops up an error saying I'm not connected to WiFi. So I turn the wifi toggle off and reboot the phone and remote reboot the wifi router. Then today I had to go into the settings and reset all network connections to try and make the wifi work. To witch it did not. It took me another 20 minutes standing beside the router to get the phone to find the WiFi. And once I was connected to the router it kicked me right back off. This is getting very very irritating.
Along with the fact this phone will not and I mean will not find nor connect to our 5G nor our Guest 5G WiFi.
Here is the specs of the phone and router...
Purchase Date ~ 07/07/2020
Carrier ~ US Cellular (NE Oklahoma)
Model ~ SM~G988U
Hardware ~ REV1.0
Signal Strength (per about phone info) ~ -100dBm 16asu
Build ~ QP1A.190711.020.G988USQU1ATEC
Software ~ G988USQ1ATEC
Netgear AC1200 (R6120)
Signal Strength (Within Nighthawk App) ~ -74dBm 50%
I have 2.4G; Guest 2.4G; 5G; Guest 5G
Both phone and router are current as of writing this with their firmware and software updates. I spent $1,400.00 on this phone for the wifi to not work and me not to have a phone capable of using WiFi; I am ready to return this thing to the store and deal with no phone seeings how this one is pretty much useless where we live. Mind you my Note 8 even after the dog ate it and having white streaks all over it and having to use the SPen still connected just fine to our wifi. And my son's S9 with a shattered/pieces of glass missing phone still connects to the wifi just fine.