Does every single Galaxy s20 Ultra get the crack in the back of the camera? Will a camera protector help it from doing so? I use an otterbox defender series pro case and so far, so good. I'm getting my fingers crossed that it doesn't happen.
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Not 3 weeks after I let the representative at Telus talk me into this crappy phone, I picked it up, looked at the back and lo and behold there it was. A beautiful hole and cracks leading out. A week later another hole appeared all by itself.
Of course Samsung WOULD say "Oh it did not do it by itself".
I am on a limited income and do not have $400-$500 to fix an already super expensive phone. I never even wanted this one. The deal was too good to be true and boy did I get scammed. I am now the proud owner of a useless phone.
Strange how if it was anything other than a cell phone I could take the product back to the store and get a replacement. Neither Samsung or Telus stand behind their products and for that reason I will never get another Samsung product.
Ok, thank you for clearing that up. Here where I live it means something totally different. I cannot afford to buy another phone so I am stuck right now with this S20. It does work as a phone but that is all it is good for. Strange how in Canada the only people who do not have to stand behind their products are cell phone providers and the companies that make the phones. But what can you do. It is like those exploding batteries on the Note 7 or 8. Look how long it took for them to admit there was a problem. I guess the gorilla glass on mine isn't real. Must've been a cheap replacement that they are passing off as gorilla glass.
Add my name to the list of broken glass on the camera lens.
I have never dropped my phone, yet, there is a hole on the camera glass. It looks as though it was shot with a BB gun.
Is there going to be a class action suit for a defective product on a very expensive phone?
Bought the s20 ultra 3 weeks ago for one of the highest prices of any phone on the market, gorilla glass 6 on back was big selling point. Been samsung customer over 10 years. Phone was simply resting on seat of car, charging. Picked it up and saw circular blowout hole over the camera similar to all the other pics in this thread. Horrified. Irate. This is a product defect. PERIOD!!! I'm reading Samsung will not take responsibility for their defect.