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Astronaut

Re: S20 Ultra camera focusing issues

I am experiening the same issue rear view camera fails to autofocus, leading to blurry shots. 

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Astronaut

Re: S20 Ultra camera focusing issues


@samsung  do we have a fix?? this is SO frustrating and im SO disappointed.
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Astronaut

Re: S20 Ultra camera focusing issues

Yes I do have the same problem. When opening the camera in x1 is blurry everytime up to x4. I need to change the ratio manually...everytime to be able to have some pictures .Sooo frustrating.What can we do about it?

By sending it to them for repair...is not a solution, we all know that ot cannot be fixed.

I called customer service to pay any difference and get the note 20 ultra...but they can't do it.

They said they have the option to repair it on site, by resetting it...but defo is not going to be fixed this way.

Samsung please tell us what to do...or how can you fix this???

P.S.: I tried to upload a picture,  doesn't work. :/ 

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Astronaut

Re: S20 Ultra camera focusing issues

My s20 ultra has an issue with the camera as well


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