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Cosmic Ray

S20 Ultra on Sprint, stalls and freezes

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Stalls when typing using keyboard. Chrome stalls when loading. Apps stall when loading. My S8 worked smoother. 

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Re: S20 Ultra on Sprint, stalls and freezes

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Try updating both the profile and prl under system updates in settings.

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4 REPLIES 4
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Re: S20 Ultra on Sprint, stalls and freezes

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Try updating both the profile and prl under system updates in settings.

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Asteroid

Re: S20 Ultra on Sprint, stalls and freezes

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Updated prl and checked for system updates. This is still occurring. The page gets stuck and has to be closed/reopened. My family member with s20 ultra on Verizon confirms the same has happened. This solution is not working.

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Samsung Moderator
Samsung Moderator

Re: S20 Ultra on Sprint, stalls and freezes

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Have you tried wiping the cache partition on your device? Are you experiencing these symptoms when connected to data or Wi-Fi?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Asteroid

Re: S20 Ultra on Sprint, stalls and freezes

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I was having the same problem on various apps. Turning off Google Assistant's "use screen context" seems to have solved it for me. 

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