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ā09-18-2020 09:41 PM (Last edited ā09-22-2020 12:30 PM by SamsungRei ) in
Galaxy S20MY ULTRA WILL RANDOMLY LOCK ON ITS OWN IN THE MIDDLE OF ME USING IT, SOMETIMES IMMEDIATELY AFTER I HAVE UNLOCKED IT. ITS NOT ONLY ANNOYING BUT PRESENTS PROBLEMS AT WORK AS I ISE MY PHONE TO FILM VIDEO FOR SOCIAL MEDIA POST. ITS BASICALLY RENDERED IT USELESS FOR FILMING VIDEO. PLEASE HELP. SMARTNSTAY IS ON
Solved! Go to Solution.
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ā01-07-2021 11:23 AM in
Galaxy S20try download samsung members app and submit a ticket.
once you open, click +, then click error report
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ā01-13-2021 05:02 PM in
Galaxy S20- Mark as New
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ā01-13-2021 05:33 PM in
Galaxy S20I did some searching online and found this recommendation which is working for me so far:
Press both the volume down key and power key for about 7-8 seconds and the phone will re-start.
I've gone about 30min. now with no issues (fingers crossed)! I hope this has solved the problem and will work for you!
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ā01-22-2021 06:00 PM in
Galaxy S20- Mark as New
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ā01-22-2021 06:47 PM in
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ā01-22-2021 07:19 PM in
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ā01-22-2021 06:08 PM in
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ā01-24-2021 04:07 PM in
Galaxy S20Just started having this problem. Factory reset my phone. Installed certain apps carefully to determine if they were causing the issue. Ran my phone in safe mode for 30 mins. Phone didn't lock, but that can't be the fix. Hoping someone comes up with a fix soon.
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ā01-24-2021 06:30 PM in
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ā01-24-2021 07:35 PM in
Galaxy S20What are the odds it has something to do with "smart lock?"