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Astronaut

S20+ Won't Power On

So I got my S20+ in late March. I haven't had any issues with it until today. It started acting laggy about 3 or 4 hours ago. Wasn't hot to the touch or anything. So I opted to restart it since it's been a few days since I last restarted it. It never powered back up after the restart. The phone is unresponsive. I've let it charge even though my battery was above 60% when this happened. I've held down the power key for at least 20-30 seconds multiple times, and still nothing. Has anyone else had this issue and have a solution or suggestion? 

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Samsung Care Ambassador

Re: S20+ Won't Power On

@userWpEr8d0KTi 

 

What happens if you hold down the power button and volume up button at the same time for about 10 seconds?


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