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β01-15-2022 04:22 PM in
Galaxy S20- Mark as New
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β01-15-2022 04:43 PM in
Galaxy S20- Mark as New
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β01-15-2022 11:45 PM in
Galaxy S20- Mark as New
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β01-15-2022 11:47 PM (Last edited β01-15-2022 11:48 PM ) in
Galaxy S20Choose Apps
Choose Camera
Choose Force Stop lower right
Choose Storage then Clear Cache and Clear Data at bottom
retry camera app
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β04-09-2022 03:55 PM in
Galaxy S20
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β04-09-2022 04:43 PM in
Galaxy S20I am very sorry to hear clearing the cache on the Camera app did not work. If your phone is displaying a "Camera Failed" message, freezing, lagging, or the preview is not working, the good news is that it's most likely a software issue and not a physical problem with the camera. Give these steps a try: https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Please let me know if this helps.
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β01-18-2022 11:47 AM (Last edited β01-18-2022 11:48 AM ) in
Galaxy S20you can also submit error report to samsung members app after reproducing the issue.
Samsung Members app > Get help > Error Report (report <30min of occurrence, 1 issue per ticket).
Also, it may be a hardware issue where the module(s) failed and need replacing.
visit an authorized repair center for a check up

