Original topic:

S20 camera warning issue

(Topic created: 01-15-2022 04:22 PM)
Bartels14
Astronaut
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Galaxy S20
I have tried all of the tricks and tips to get your camera working but every time it opens it says camera warning failed . I really need a fix for this as soon as possible any advice?
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6 Replies
SamsungUser69
Astronaut
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Galaxy S20
I would try either factory reseting the phone, or you might have to try trading it in and/or taking it to your local phone carrier store.
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user149533at39
Honored Contributor
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Galaxy S20
A Factory Reset is a pretty extreme solution - only a last resort
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user149533at39
Honored Contributor
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Galaxy S20
Open Settings app

Choose Apps

Choose Camera

Choose Force Stop lower right

Choose Storage then Clear Cache and Clear Data at bottom

retry camera app
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JA98
Astronaut
Options
Galaxy S20
This solution does not work
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S20

I am very sorry to hear clearing the cache on the Camera app did not work. If your phone is displaying a "Camera Failed" message, freezing, lagging, or the preview is not working, the good news is that it's most likely a software issue and not a physical problem with the camera. Give these steps a try: https://www.samsung.com/us/support/troubleshooting/TSG01001329/

Please let me know if this helps. 

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Who_Dis
Neutron Star
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Galaxy S20

you can also submit error report to samsung members app after reproducing the issue. 
Samsung Members app > Get help > Error Report (report <30min of occurrence, 1 issue per ticket).

Also, it may be a hardware issue where the module(s) failed and need replacing. 

visit an authorized repair center for a check up

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