JUMP TO SOLUTION Solved

Original topic:

S20 fe Cannot update Samsung apps and overheating

(Topic created: 09-05-2021 04:15 AM)
butterflyluv41
Astronaut
Options
Galaxy S20

Overheating under warranty still through Samsung 

I'd like to send in for repair just bought phone in April 
S20 fe

1 Solution


Accepted Solutions
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy S20

I definitely understand how concerning this is. Clearing the cache partition can be especially helpful. Here are the steps to follow: https://www.hardreset.info/devices/samsung/samsung-galaxy-s20-fe/wipe-cache/ I am also including some additional steps you can try: https://bit.ly/3sYktby  If the phone continues to overheat and does not allow the apps to update, it would be recommended to have the phone evaluated by a certified technician. You can take the phone to a local uBreakiFix, https://www.ubreakifix.com/samsung. For additional service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply
1 Reply
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy S20

I definitely understand how concerning this is. Clearing the cache partition can be especially helpful. Here are the steps to follow: https://www.hardreset.info/devices/samsung/samsung-galaxy-s20-fe/wipe-cache/ I am also including some additional steps you can try: https://bit.ly/3sYktby  If the phone continues to overheat and does not allow the apps to update, it would be recommended to have the phone evaluated by a certified technician. You can take the phone to a local uBreakiFix, https://www.ubreakifix.com/samsung. For additional service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply