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S20 fe Who is my carrier if my phone is unlocked?

(Topic created: 08-22-2021 05:36 PM)
ChrisAllen
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Galaxy S20

I have an unlocked s20fe and I'm not sure who I blame for not receiving updates. I'm still on the june security patch...I need my updates!! Haha

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy S20

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers' discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty. If your service provider is with Straight Talk, you will need to speak with them regarding updates for your device. I apologize for any inconvenience!



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23 Replies
TheGalaxy
Neutron Star
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Galaxy S20
What ever sim card you put in
RollingFootn
Astronaut
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Galaxy S20
Correct
The sim card is your carrier
MrGreatness929
Cosmic Ray
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Galaxy S20
Blame samsung. I have the note 20 ultra and still with June 1st patch. My Galaxy-Tab-S7+ with may 1st (this two are going to be my last samsung devices)
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ChrisAllen
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Galaxy S20
Yeah, makes me a little upset that it's 2 months behind!
MrGreatness929
Cosmic Ray
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Galaxy S20
Exactly
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MutatedRam
Comet
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Galaxy S20
I got July and Aug patch on Aug 9th for unlocked note 20 ultra
kyL397
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Galaxy S20
If its US unlocked, the update has to be certified with all carriers before its pushed to users, so that contributes to the delay as well.
ChrisAllen
Comet
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Galaxy S20
Still though, it shouldn't take 2 months to get security updates that are vital to the phones privacy. I paid 600 for this phone, I want my updates.
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goochbuntu
Constellation
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Galaxy S20
Just put an att sim in. Basically have a old sim that's deactivated. Pop it in when you see SamMobile site update and then you have dead sims for whichever services get the update first. That's what I do for the note 20 ultra. I have att as my service. When I had TMobile I just used a dead att sim. Then I found a cheaper plan for att so I have the lastest updates without needed to swap sims for the updates