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‎08-01-2021
08:57 AM
(Last edited
‎08-06-2021
09:05 AM
by
SamsungRei
) in
I need help now!
Solved! Go to Solution.
1 Solution
Accepted Solutions

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‎08-06-2021 09:05 AM in
Galaxy S20Thank you for reaching out. I certainly understand your concern. If you’re worried about your phone getting hacked, or if you think it may have been hacked already, there are some steps you can take to keep it safe. For example, you should only download apps using the Galaxy Store or Play Store and you shouldn’t click on malicious links in apps, texts, or emails. You can also keep your phone safe by running anti-malware apps and removing apps that are causing issues. Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01209886/
It is also recommended that you change your account passwords.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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‎08-02-2021
10:23 AM
(Last edited
‎08-02-2021
01:53 PM
by
KH_Jenn
) in
Can not access my accounts

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‎08-06-2021 09:05 AM in
Galaxy S20Thank you for reaching out. I certainly understand your concern. If you’re worried about your phone getting hacked, or if you think it may have been hacked already, there are some steps you can take to keep it safe. For example, you should only download apps using the Galaxy Store or Play Store and you shouldn’t click on malicious links in apps, texts, or emails. You can also keep your phone safe by running anti-malware apps and removing apps that are causing issues. Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01209886/
It is also recommended that you change your account passwords.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
