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03-04-2020 09:56 AM in
Galaxy S20I just got S20 and it keeps freezing sometimes and I have to restart the phone to fix it?
Solved! Go to Solution.

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03-04-2020 12:56 PM in
Galaxy S20You can try doing a factory reset and setting the phone up again. Make sure the software and all apps are up to date. Close any apps that you aren't using. Have you installed any 3rd party apps?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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03-04-2020 05:14 PM in
Galaxy S20Mine freezes in Chrome. I am wondering if it is a 5G thing?
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03-15-2020 06:10 AM in
Galaxy S20Mine keeps freezing the exact same way. Mostly in Chrome but also in anything you need to scroll down to read. I have tried to restart and do a factory reset. Neither have worked.
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07-12-2020 08:17 PM in
Galaxy S20MINE TOO!
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03-04-2020 01:08 PM in
Galaxy S20I got mine yesterday and did a system update immediately....maybe it might work for you
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03-05-2020 08:52 AM in
Galaxy S20Thanks all for your responses. I'll update software and see.
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03-16-2020 11:05 PM in
Galaxy S20I was having the same problem on various apps. Turning off Google Assistant use screen context seems to have solved it for me.
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04-21-2020 06:58 PM in
Galaxy S20Mine does exact same freeze in chrome. Sometimes I can get out of it. None of the solutions above fixedh my issue.
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11-13-2020 03:42 AM in
Galaxy S20Wow, my friend. I logged in especially to thank you for your suggestion. I have been plagued with this since I got the phone at launch. I Turned off screen context as suggested and scrolling is buttery smooth now. No more pauses/freezes in Chrome and the Amazon app no longer locks up and looses all the thumbnail/images when you're scrolling through. WHAT A DIFFERENCE.
It feels like a new phone 😊👍
