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S20 keep freezing!

I just got S20 and it keeps freezing sometimes and I have to restart the phone to fix it?

18 REPLIES 18
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Samsung Moderator
Samsung Moderator

Re: S20 keep freezing!

You can try doing a factory reset and setting the phone up again. Make sure the software and all apps are up to date. Close any apps that you aren't using. Have you installed any 3rd party apps?



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Cosmic Ray

Re: S20 keep freezing!

Mine freezes in Chrome. I am wondering if it is a 5G thing? 

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Asteroid

Re: S20 keep freezing!

Mine keeps freezing the exact same way. Mostly in Chrome but also in anything you need to scroll down to read. I have tried to restart and do a factory reset. Neither have worked.

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Asteroid

Re: S20 keep freezing!

MINE TOO!

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Constellation

Re: S20 keep freezing!

I got mine yesterday and did a system update immediately....maybe it might work for you

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Re: S20 keep freezing!

Thanks all for your responses. I'll update software and see.

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Cosmic Ray

Re: S20 keep freezing!

Try powering off the device and hold volume up and power it back on. Select wipe cache partition using to volume rockers and then press the power button to confirm. After that select restart device. The problem should be resolved

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Asteroid

Re: S20 keep freezing!

S20 ultra randomly freezes on me too, even in safe mode after factory reset n wipe cache partition. Waiting on stock for early life failure like tons of others.. sounds like a disaster of a phone lol

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Constellation

Re: S20 keep freezing!

mine too, I have reset cleared cache etc too. 

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