S20 plus goes into sleep mode when making or answering call
Brand new S20. Phone goes into sleep mode within 20 secs of initiation or answering a call. Phone goes completely dark, cant acess keypad etc. Both ATT and Samsung support have no anwers. I was in ATT store when they called Samsung. $1400 phone and cant use it as a phone. Really? Yes smart stay is enabled, screen time out is 10 minutes. Anyone else?