S20 pop-up notification states there is moisture or dust in the charging port

[Jason19]

Everytime I charge my phone with cable a notification pops up saying there is water or dust. After a while now it always shows that notification saying there is water or a foreign material but there is no water and I have cleaned 3 times and the notification is still there. Someone please help, wireless charge takes far too long as I can be very busy. 

Update: got it to finally charge with my cable, but isn't fast charging and I have 3 different fast charging block with like 5 different wires and none seem to fast charge. Please help if you have this issue.

[SxyGuyInFL]

Have you checked with a lighted magnifying glass and made sure all of the contacts are surface cleaned and not damaged? If your using usb-c sometimes a slight pinch to the male end will fix this, the contacts might not all be making contact

[Jason19]

Haven't used a magnifying glass and will check that out.

[Fathertuckett]

Known issue with the 10 not the 20 .

[Jason19]

Perhaps it is the device, I still don't know what to do. Just might have to get a new phone at this point.

[Fathertuckett]

Has the charging port been in contact with a liquid. Yes? File a insurance claim through the carrier for liquid damage. No? Contact your carriers warranty department.

[Jason19]

Thats the thing sadly, my phone was near no liquids during the time I was charging my phone, it just suddenly popped a notification saying there was moisture detected. Since there was no liquid I should just contact my carriers warranty department as suggested?

[Fathertuckett]

Yes. They will have you do a fdr then issue a replacement

[JazdUp]

I had this issue. I just charged it while it was turned off. When I turned it back on. I didn't have that notification.

[Jason19]

I tried but everytime I did it would show the charging port with a little teardrop of water so I really don't know what to do.