Original topic:

S20 software update loop

(Topic created: 08-19-2021 03:27 PM)
user5LDyWG8hGS
Astronaut
Options
Galaxy S20

Dear Samsung Community,

I just purchased a Galaxy S20. I have just been prompted to do 5 software updates. It seems like the phone is in an endless software update loop. Any advice gratefully received.

 

Thank you

2 Replies
braych
Astronaut
Options
Galaxy S20
Try resetting it completely
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Smew
Comet
Options
Galaxy S20

what phone carrier are you on? 

What software version is your phone on/trying to update to? 

Try contacting your carrier about the update issue. 

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