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Constellation

S20 ultra C type earphones not working

3 REPLIES 3
Product Expert

Re: S20 ultra C type earphones not working

Have you tried checking that your phones software is up to date? also have you tried using the same headphones on another device to make sure it isnt the headphones or a broken connection in the cable?  I would also check the audio settings in the phone this could be due to conflicting settings or possibly the C port itself on the phone for debris blocking a clean connection. 

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Product Expert

Re: S20 ultra C type earphones not working

Have you tried resetting your phone?

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Cosmic Ray

Re: S20 ultra C type earphones not working

Plugged mine in for the 1 time today and they worked great. I'll stick with my galaxy buds+ mostly though

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