Original topic:

S20 wifi doesn't turn on

(Topic created: 09-01-2021 08:49 PM)
prem1
Astronaut
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Galaxy S20
Hello,

I have been having problems with turning on wifi and Bluetooth for about a few months. Network reset didn't work. Tried factory reset,it worked first time,but didn't later. Any help is greatly appreciated.

Thanks
Prem
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2 Replies
Bs2209
Comet
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Galaxy S20
Based on the information you posted your antennas are completely shot if it's within warranty you may want to try to replace it if not use insurance if you have it otherwise it's really time for a new phone man sorry
MrJell_Lee
Supernova
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Galaxy S20

it is possible the hardware is having some issue. it is also possible that you just have a loose connection for wireless connectivity parts (WiFi and BT)... although, if I recall, those are soldered onto the motherboard. 

You could take the phone to UBreakIFix for a check up and if it's damaged see if you want to fix or just buy something new.

Lastly, if it's not a hardware issue. Submit and error report to Samsung Members app right after reproducing the issue. The techs at Samsung will likely be able to help with the issue.

Please provide details of if this happened after an update or just randomly. Additionally, try to boot in safe mode and see if any app is causing this IF  you installed any new app in the past few months

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