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Original topic:

S20FE white shooting lines

(Topic created: 05-09-2021 10:04 PM)
userRW69614AA1
Constellation
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Galaxy S20

I'm getting random white shooting lines across my S20FE. I've had it looked at 3 times with ee saying nothing is wrong with the software before it's been exchanged for a new S20FE but this new device is doing exactly the same thing.  Is there a fault on the galaxy S20FE ? 

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy S20

Thank you for reaching out. Did you have the phone examined at a local uBreakiFix location? Have you tested the phone in safe mode? https://www.samsung.com/us/support/answer/ANS00062983 If the white lines are occurring in safe mode, service is recommended. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513-



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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy S20

Thank you for reaching out. Did you have the phone examined at a local uBreakiFix location? Have you tested the phone in safe mode? https://www.samsung.com/us/support/answer/ANS00062983 If the white lines are occurring in safe mode, service is recommended. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513-



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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MrJell_Lee
Nebula
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Galaxy S20

you can also contact Samsung and report the issue using Samsung Members app from your device

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