Original topic:

S20fe document scanner not working

(Topic created: 10-24-2021 12:55 PM)
userVixeoBAyvx
Astronaut
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Galaxy S20

The document scanner on my s20fe quit working. I can scan the document but then i get a black screen where it says retake or save. I read one thread that said to lock and unlock the screen at that point, but i tried that and it didnt work either.

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iamblue
Supernova
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Galaxy S20

have you updated to the latest software version?

check and see if you received any from the settings > software update

mine updated and document scan is working now

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