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Astronaut

Samsung s20 ultra signal issues

i received my s20 ultra few days ago and it was working fine untill yesterday. It has signal issues. None of my regular calls are going through. It shows me full signals and as soon as i try to make a regular call it goes to no signal sign. Tried my sim in my old phone and it is working perfectly. There is something wrong with the handset and disappointedly i can't even get a replacement straight away . I will have to wait for weeks. Very disappointing. Ending up returning the contract.

2 REPLIES 2
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Product Expert

Re: Samsung s20 ultra signal issues

Hello, Sorry about the issue you are having.

 

Have you tried contacting 1-800-SAMSUNG again? Please try this again. 

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Constellation

Re: Samsung s20 ultra signal issues

Having the same issue. I just loss signal where i have never lost it with my Note 10 plus. I have ard reset the phone, got a new sim and i have done everything. Samsung needs to check into this. I have heard alot of people having singal issues. My wifes s10+ works just fine when mine has no singal. Very upsetting when the phone is the newest and cost that much $

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