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Original topic:

Samsung store credit with pre-order

(Topic created: 03-02-2020 04:37 PM)
Chazelbaker
Cosmic Ray
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Galaxy S20

So I pre-ordered the galaxy s20+ through sprint. Do I still get the $150 Samsung store credit?

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Samsung_hfPDiRw
Astronaut
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Galaxy S20

I was looking for the samething

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Samsung_Rsprymw
Astronaut
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Galaxy S20

So its on the 5th now? Customer care said the 4th and I still can't find anything

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Samsung_avHaJlq
Astronaut
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Galaxy S20

Yes its on the 5th now. I talked to samsung at 12 am this morning they had issues and registration starts the 5th for all s20 phones. Use your Imei number under about phone section register under the Samsung app

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Wilber
Asteroid
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Galaxy S20

I pre order my s20 ultra from sprint they say everything will be with Samsung but how to do that??

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Ken C
Comet
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Galaxy S20

Try logging on to the Shop Samsung app on 03/04, you should be able to redeem there.


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Wilber
Asteroid
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Galaxy S20

Thank you very much, could you explain the steps to follow.

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Ken C
Comet
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Galaxy S20

Just log into the Shop Samsung app, you should see further instructions. 


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Blinker_Fluid
Cosmic Ray
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Galaxy S20

You have to wait until tomorrow before you're able to claim your credit

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Samsung_NM3o54O
Astronaut
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Galaxy S20

Still no instructions for redeem

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SamsungQue
Honored Contributor
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Galaxy S20

@Samsung_NM3o54O We recommend that you call in and talk to our Samsung Accounts department 855-795-0509

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