Original topic:

Secure Folder - Locked Out & Can't Reset Password

(Topic created: 12-02-2021 10:33 AM)
userCP86Pr5hJ1
Astronaut
Options
Galaxy S20

I changed the password for my secure folder and cannot remember it. I need to access the folder, and cannot figure out how to reset the password. Every post I read says to enter the wrong password a few times, and then you will get a prompt to reset the password. However, this is not the case.

I have important documents in this folder and need to gain access. Any suggestions? Even if there is a way to hook up phone to a PC to retrieve?

 

Thank you.

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2 Replies
BigMikey3030
Astronaut
Options
Galaxy S20
what do I do
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DanG92263
Sun
Options
Galaxy S20
I found this, https://www.tenorshare.com/samsung/access-samsung-secure-folder-from-pc.html

Scroll down to the last paragraph, "Part 3". Don't know if this is trustworthy or not.
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