Software Update not getting downloaded in S20 plus

[Santhosh_M89]

Hi Team,

I have recieved my Samsung S20 plus mobile today.

I tried to download the Software Update , but there is no progress, i have tried multiple times restarting my mobile, but still the update is not downloaded. I'm using the WIFI option to download the updates.

Initially it showed like ~6 mins, now its showing as 12:28:19. Please help me to resolve this case ASAP.

I have attached the snapshot for reference.

Thanks,

Santhosh M

[SamsungRei · Accepted solution]

I apologize but you have reached technical support for products manufactured for usage in the United States. Please visit http://bit.ly/1hx8mtb to find your country's support page.