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Cosmic Ray

Software update s20

Is there a way for me to clear the software update? I do not have wifi and i have a notification that its downloading a software update which i know is false since you can't connect to DM server over data.

 

Since its been saying downloading my phone has been buffering and buggy like crazy. I have unlimited data there should be a option for this because not everyone has wifi available in there area. Utterly pathetic IMO

3 REPLIES 3
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Constellation

Re: Software update s20

Agree. Working on this problem currently.  Try being a truck driver with no wifi for weeks at a time 

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Samsung Moderator
Samsung Moderator

Re: Software update s20

 I would like to look into this issue here for you. Let's look at a couple of things first.

Does it behave the same way when your phone is in safe mode?

Have you tried clearing the cache partition on your phone? 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby / Power key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Bixby / Power key to select.
  7. Press the Volume down key to highlight Yes, then press the Bixby / Power key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Bixby / Power key to restart the device.
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Samsung Moderator
Samsung Moderator

Re: Software update s20

Did you still need help with your issue?

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