Original topic:

Sudden Loss of Functionality

(Topic created: 07-12-2021 09:16 AM)
Flash363
Halo
Options
Galaxy S20
This bug has been happening occasionally and randomly from time to time for the past 3 months now on my S20 5G. All of a sudden I lose the functionality of the navigation bar gesture for home screen and recent apps, as well as back gestures and to top it off the keyboard does not show up! I have tried everything when this happens to reset the keyboard and nothing seems to work except a reboot! Samsung please fix this problem as it impedes my work and life! 
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3 Replies
userjItN12LVBx
Constellation
Options
Galaxy S20

I also face the same issue with my phone. I can't run or test my cool ita tote bag.

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MrJell_Lee
Nebula
Options
Galaxy S20

to the both of you, please submit error report to Samsung Members when you see the issue again. Reporting within 30minutes is the only thing you need to keep in mind, otherwise the app won't be able to collect the data relating to the issue.

Is this happening just at random times? no specific triggering event?

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Flash363
Halo
Options
Galaxy S20
How do I submit the error report? I can submit the report after reboot? Because only after reboot am I able to use the keyboard again.

And yes happens randomly, no triggering event.
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