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Constellation

Summer of galaxy

#Samsung sooooo #SummerOfGalaxy ? I got my #GalaxyS20 #s20ultra and somehow not "qualifying" for your promotion...explain how buying a phone the day before a promotion starts disqualified me? How do you register a product for a promotion that hasn't started?

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Samsung Moderator
Samsung Moderator

Re: Summer of galaxy

I would recommend that you call in and talk to our E-Commerce department 1-855-726-8721 to resolve this issue.

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Samsung Care Ambassador

Re: Summer of galaxy

@guardgalaxyedge 

 

Looks like you answered your own question... "buying a phone the day before a promotion starts". You didn't buy the phone during the promotion period. There might have been another promotion when you bought it, they change them up all the time. You can definitely call the number above and ask, it won't hurtSmiley Happy



If my post answered your question, please be sure to accept it as solution so other users can find answers quicker. And give it a Like. Thanks

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