Original topic:

TRANSFER LOST MY MANY OF MY CONTACTS.. it was from one Korean phone to another.

(Topic created: 07-29-2021 07:45 PM)
KoreaIsOK
Astronaut
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Galaxy S20

3 Replies
TheGalaxy
Black Hole
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Galaxy S20
Was it Samsung to Samsung?
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MrJell_Lee
Nebula
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Galaxy S20

I don't think coming from a korean phone has anything to do with the issue... can you clarify the device's model number?

if you still have your old phone reattempt the transfer (smart switch) and if it doesn't work, i suggest submitting error report to Samsung Members app for assistance. You could also try backing up the contacts to a cloud and syncing it to your new phone

SamsungQue
Samsung Moderator
Samsung Moderator
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Galaxy S20

When you tried to transfer your data did you follow these steps here? https://www.t-mobile.com/support/tutorials?page=device/samsung/galaxy-s20-ultra-5g/topic/settings-am...

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