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Original topic:

Tethering (and Hotspot) stopped working recently

(Topic created: 05-27-2021 08:10 AM)
Members_7jbaHr7
Asteroid
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Galaxy S20

I Have the S20 5g [updated to today].

I successfully used the Bluetooth Tethering and Hotspot back in February. I have not changed carriers or plans. Now both do not work.

To be specific: when I attempt to swipe tethering for either Bluetooth/usb, the settings app crashes ("settings keeps stopping'' error message). I have Bluetooth enabled and am connected to another device.

For Hotspot, I receive the same error message as this other thread: https://us.community.samsung.com/t5/Galaxy-S-Phones/Mobile-Hotspot-not-working-on-Samsung-Galaxy-S20...

I followed the suggestions on rebooting, cache clearing, network settings reset, and trying it in safe mode.

6 Replies
Smew
Nebula
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Galaxy S20

What carrier are you on, and software version for you S20? (Settings > About Phone > Software Information > Build Number (last 4 characters)) It would help to know this info. This also seems like a reoccurring issue, try submitting an error report via the Samsung Members App so Samsung could help fix this right away! Thanks and good luck!

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userHtvcDN9Tt6
Constellation
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Galaxy S20

same issue here too since last update

Solution
SamsungCole
Samsung Moderator
Samsung Moderator
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Galaxy S20

Please reach out to your carrier directly regarding issues using their services. 


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Members_7jbaHr7
Asteroid
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Galaxy S20

@SamsungColeIt is not a carrier issue : tethering and hotspot still work when I switch my sim into a different phone.  The problem  is the S20 post Feb2021 update. The most recent updates also have not fixed the issue.

BobNanner
Astronaut
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Galaxy S20
Do you get a box that pops up at the bottom of the screen that says, "All apps associated with this action have been turned off, blocked, or are not installed."?
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Members_7jbaHr7
Asteroid
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Galaxy S20

@BobNanner  Yes I get that message.

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