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Astronaut

Re: Text jumping to beginning while texting

Thank you, this is the same instructions for the Samsung S20+. Just reconfigured my device and did the same on Gboard so hopefully this will resolve the SMS cursor issue. I never had this problem with my S9 or any previous Samsung mobile devices I owned.

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Asteroid

Re: Text jumping to beginning while texting

Thought it was just me

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Astronaut

Re: Text jumping to beginning while texting

I recently purchased the S20 Ultra and I am having the exact same problem. This is so frustrating specially when I'm in the middle of a long text and I look up and see that its all kinds of jacked up. Its also failing 30% of my texts. None of this happened on my S10+. Not happy with this $1400 phone.
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Re: Text jumping to beginning while texting

u can upload your log via samsung members app (you can download it in galaxy store ) and samsung tech support team might be able to tell you what is causing the issue

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Samsung Moderator
Samsung Moderator

Re: Text jumping to beginning while texting

Have you tried clearing the cache of the messages app and the keyboard? https://www.samsung.com/us/support/answer/ANS00077611



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Text jumping to beginning while texting

Yes. It's very annoying. Whats the fix?

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Constellation

Re: Text jumping to beginning while texting

I turned off the swipe and also the cursor that other people have suggested. It seems to be working fine now, though I haven't given it a real test, though it has not jumped up to the beginning of this text nor when I did a short test of a text.

So far still good.

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Samsung Moderator
Samsung Moderator

Re: Text jumping to beginning while texting

We're glad that you're up and running!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

Re: Text jumping to beginning while texting

Didn't fix the problem Smiley Sad

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