Solved! Go to Solution.
Thank you for reaching out. I would recommend a service repair on your device. Can you please provide me with the following information in a private message: http://bit.ly/2JH2rq2
Best Contact Number:
Alternate Telephone Number: (If Available)
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.