Original topic:

Unable to play videos embedded in other apps since the last update

(Topic created: 11-21-2021 07:14 AM)
KEE-ME
Astronaut
Options
Galaxy S20

With last update, I am unable to play videos embedded in other apps.  Then, I am unable to play videos IN THE APP....??? What setting do I change?

2 Replies
shotgunwillie
Astronaut
Options
Galaxy S20
Same issue here
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SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy S20

Thank you for reaching out. I can certainly understand the need for videos in our apps and would be happy to look into this further for you.

 

What version of Android do you have on your device?

 

How long have you been experiencing these symptoms?

 

Does this happen with all apps or specific apps?

 

What troubleshooting steps have you tried as I don't want you to have to repeat them?

 

 

 


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