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Constellation

Unable to use the Home Up app within Good Lock Application

I have the S20 ultra with One U.I 2.1 the Home Up app, inside of Good Lock will not allow me to use this particular app. Keep saying it's not compatible with the One U.I but my Note 10+ is working prefect with the same One U.I do anybody else have this problem and just maybe have any suggestions on fixing this problem.

2 REPLIES 2
Samsung Care Ambassador

Re: Good Lock Application

That is working  just fine on my S20 Ultra.

 

I would try clearing the cache of the "Good Lock" and "Home Up" apps. 

If that doesn't work, I would try uninstalling and then reinstalling both apps. 

If that doesn't work,  would try clearing the device cache partition. 

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Samsung Care Ambassador

Re: Good Lock Application

Your One UI is probably not up to date. Try updating your One UI software. If you can't find an update then send me a private message



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