cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Asteroid

Unlocked galaxy 20 plus not updating play store apps

Its been going on past few weeks, where If I try to update an app like Netflix, it would start downloading but stop half way through, it will still show download for 5 minutes and never complete. And this happens with many apps, some update fine and other don't

I have tried to restart the phone, clear playstore cache, forced stopped.

Any suggestions would be great

7 REPLIES 7
Highlighted

Re: Unlocked galaxy 20 plus not updating play store apps

this might happen because you do not have any memory on the phone.... internal memory .

how much memory do you have on the phone itself (excluding SD card)

Matthew
Reply
Loading...

Re: Unlocked galaxy 20 plus not updating play store apps

try to check the memory or contact google play support for this type of issue or it might be a hardware issue.

Matthew
Reply
Loading...
Highlighted
Asteroid

Re: Unlocked galaxy 20 plus not updating play store apps

I have 76gb free, just now I tried to update YouTube, which was not updating, and it updated, Netflix is still same

Reply
Loading...
Highlighted

Re: Unlocked galaxy 20 plus not updating play store apps

it might be a sync issue..... if it's not updating

Matthew
Reply
Loading...
Highlighted

Re: Unlocked galaxy 20 plus not updating play store apps

i had that problem before on my phone and my phone wasn't syncing with the google servers.

 

Matthew
Reply
Loading...
Highlighted

Re: Unlocked galaxy 20 plus not updating play store apps

have you tried to clear the data of the play store? 

Matthew
Reply
Loading...
Highlighted

Re: Unlocked galaxy 20 plus not updating play store apps

please try contacting google play support team to assist further
Matthew
Reply
Loading...