Original topic:

Verizon and Samsung, Bad Combo!

(Topic created: 10-01-2022 12:54 PM)
jddun
Cosmic Ray
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Galaxy S20
Not too sure who is at fault, but I am NOT paying over $1,000.00 anymore to get security patches to protect my info.
6 Replies
Oxford
Black Hole
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Galaxy S20
Huh?
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user365170tdJ15
Honored Contributor
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Galaxy S20
Yea, we wouldn't pay an ADDITIONAL $1k , but ....


IF ... you're referring to the cost of a phone ... return it
GaryB82
Samsung Care Ambassador
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Galaxy S20

Samsung releases the update to the carrier and then it depends on the carrier to release it when they choose to 

 

 

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jddun
Cosmic Ray
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Galaxy S20
Funny how I never missed a monthly security patch update for 20 years with Motorola, but ALWAYS late on Samsung. Even better, Verizon blames Samsung and Samsung blames Verizon. When either one of them is called out for it, the fix is always buy a new phone on an inflated new plan.
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NPC1
Red Giant
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Galaxy S20
What's the security patch for?
jddun
Cosmic Ray
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Galaxy S20
Turns out Samsung has not sent the September security patch yet to S20plus 5g or S20 5G. That is according to both Verizon and Samsung
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