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Astronaut

Video Rendering

Hey Guys, 

I have noticed that everytime I record a video my phone has trouble rendering the video. As soon as I press "stop" it stops, however the video never gets rendered and the screen doesn't let me close it or use any of its basic functions.
2 REPLIES 2
Astronaut

Re: Video Rendering

how do I screen record
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Re: Video Rendering

try download samsung members app and submit a ticket.
once you open, click +, then click error report

 

samsung might be able to tell you if its the software issue

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