Original topic:

Videos burley when I send thru messages

(Topic created: 08-31-2023 06:22 PM)
SonicXYT
Astronaut
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Galaxy S20
Hi Samsung helpers, Whenever I send a video thru messages, it comes out burley and the quality is bad. When people send a video or when I send a video, I can barley see the video when I send it. I hope you guys can do something. 
7 Replies
SonicXYT
Astronaut
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Galaxy S20
I tried to do it but I don't see it
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VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S20
Is this new, or has it always been like this? Are these being received from an iPhone? By it's very nature, MMS compression is terrible and often renders videos and pictures in atrocious quality. The technology is very outdated. If these are from iPhone users, then the situation is compounded even further. There isn't really much you can do about it. 😭
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SonicXYT
Astronaut
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Galaxy S20
Im not hating, but the quality is not great. But thank you for telling me it can't do nothing 🙂
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S20
Yes, it's quite annoying. The only way to reliably share high quality pictures and videos via text is by making and sending links, or by way of some sort of sharing cloud service.
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SonicXYT
Astronaut
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Galaxy S20
Or quick share?
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S20
Thats an option, this mainly works if you're on the same Wi-Fi network/in close proximity, but there is also a cloud sharing option for links.
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SonicXYT
Astronaut
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Galaxy S20
I tried it too but I don't see it