Original topic:

Videos from mms not working

(Topic created: 08-23-2021 03:40 PM)
Tiny_Red
Astronaut
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Galaxy S20
Hello! 
Every time I receive a video or voice message in an MMS, my device won't play it. The format is always .qcp 

Anyone knows how to fix it?

Thank you!! 
4 Replies
Countsd
Cosmic Ray
Options
Galaxy S20
What app are you using?
0 Likes
Tiny_Red
Astronaut
Options
Galaxy S20
I am using the default one in my phone
0 Likes
DeanGilberry
Astronaut
Options
Galaxy S20
Try using a different laucher type in launcher on Google play store
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DeanGilberry
Astronaut
Options
Galaxy S20
If that doesn't work than make sure your APN settings are correct with whoever your carrier is
0 Likes