Original topic:

Visual voicemail

(Topic created on: 12/5/20 4:54 AM)
userPh7xUlKT9p
Cosmic Ray
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Galaxy S20

Hey there

I cannot manage to get visual voicemail on my new Samsumg S20

  • I've entered the voicemail numbers for my 2 sims as stated by Samsung customer service - no change
  • i've tried looking for an app in Samsung Store - nothing

This is really really frustrating coming from iPhone

and a must have feature as I travel a lot and need to be able to listen to my voicemail from abroad without having to call it 

Many thanks for the support

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7 Replies
Bigh59
Astronaut
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Galaxy S20
I have the same app open and then it closes
Howdog
Astronaut
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Galaxy S20
try contacting your cell provider, might be an issue on how they set it up for you.
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morgenman
Explorer
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Galaxy S20
Visual voice-mail must be enabled by the provider, check that first. Second, make sure you have the samsung voice-mail app installed. Finally, you could try changing your csc to one that samsung identifies as being compatible with vv.
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userPh7xUlKT9p
Cosmic Ray
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Galaxy S20

My carrier has enabled visual voicemail - they've been very helpful and ran out of options on how to solve this 

On the above Morgen

1) I can't find any such app in play or samsung store

2) what is csc

morgenman
Explorer
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Galaxy S20
I can't link an APK due to Samsung's terms of service but I can suggest that you Google Samsung voicemail APK. Also what provider are you using
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userPh7xUlKT9p
Cosmic Ray
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Galaxy S20

Installed it - cannot be launched "Not supported"......

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Fancy107
Astronaut
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Galaxy S20
My visual voicemail just stopped working on it's own after being on for over 2 years.. smh
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