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Cosmic Ray

Visual voicemail

Hey there

I cannot manage to get visual voicemail on my new Samsumg S20

  • I've entered the voicemail numbers for my 2 sims as stated by Samsung customer service - no change
  • i've tried looking for an app in Samsung Store - nothing

This is really really frustrating coming from iPhone

and a must have feature as I travel a lot and need to be able to listen to my voicemail from abroad without having to call it 

Many thanks for the support

7 REPLIES 7
Astronaut

Re: Visual voicemail

I have the same app open and then it closes
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Astronaut

Re: Visual voicemail

try contacting your cell provider, might be an issue on how they set it up for you.
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Astronaut

Re: Visual voicemail

Visual voice-mail must be enabled by the provider, check that first. Second, make sure you have the samsung voice-mail app installed. Finally, you could try changing your csc to one that samsung identifies as being compatible with vv.
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Cosmic Ray

Re: Visual voicemail

My carrier has enabled visual voicemail - they've been very helpful and ran out of options on how to solve this 

On the above Morgen

1) I can't find any such app in play or samsung store

2) what is csc

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Astronaut

Re: Re: Visual voicemail

I can't link an APK due to Samsung's terms of service but I can suggest that you Google Samsung voicemail APK. Also what provider are you using
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Cosmic Ray

Re: Re: Visual voicemail

Installed it - cannot be launched "Not supported"......

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Astronaut

Re: Visual voicemail

My visual voicemail just stopped working on it's own after being on for over 2 years.. smh
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