Original topic:

Voice Message Status ICON has disappeared

(Topic created: 06-01-2021 03:12 PM)
user0Kw3iFj5Gb
Astronaut
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Galaxy S20

I have an unlocked Galaxy S20+ and it is up to date with software. When I previously received a voice message via my phone, the voice message cassette would appear in the upper left.  Over the past few months, the cassette has stopped appearing when I receive a voice message.  Under voicemail, notifications are set to Alert. However, when I go back a screen my phone indicates for Notifications Alerts are "None". I dont' appear to have a way to change that?  (Also, under Service provider it just indicates My carrier - not sure if that is suppose to populate T-Mobile, or actually Sprint which is what I signed up for - would the switch from Sprint to T-Mobile affected this?). Any help appreciated. Thanks

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2 Replies
Blue7
Sun
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Galaxy S20

are you talking about voicemail? clear cache and data for voicemail app or contact tmobile

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userydu4FUB7ry
Constellation
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Galaxy S20
I have the same issue, I have to go to the phone app, and then the dialer screen to see if I have a voicemail
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