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Astronaut

When using viber or facebook's videocall sometimes i have no microphone

Hej! Since March 11 that i had my new s20 sent to me, i have been using it every day to come in contact with my children who live in a different country. Using both viber and facebooks messénger i keep having the same problem. They can't hear me! Rebooting solves the issue but it's so annoying! 

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Samsung Moderator
Samsung Moderator

Re: When using viber or facebook's videocall sometimes i have no microphone

Are you only experiencing these symptoms with the Facebook messenger and Viber apps? Do you experience these symptoms if you are using the phone app on your device?


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Asteroid

Re: When using viber or facebook's videocall sometimes i have no microphone

I have the same problem... Tried to send some audio messagens on social media, and is impossible to listen, many noise and the volume is to low.. 

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