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Asteroid

Where is sim card manager?

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i have an S20  on snapdragon (only 1 physical sim card). And i can't use eSIM... simply there is no "sim card manager", i know where it should be, but there in none. As well search didn't help.

In internet i found that not only me have such problem.

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Samsung Care Ambassador

Re: Where is sim card manager?

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Concurrently, esim is disabled in the United States



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Samsung Care Ambassador

Re: Where is sim card manager?

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Concurrently, esim is disabled in the United States



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Asteroid

Re: Where is sim card manager?

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I see, but i dont live in USA, more than it i am in Turkey now...

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Samsung Care Ambassador

Re: Where is sim card manager?

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You still wouldn't be able to enable it unfortunately



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Asteroid

Re: Where is sim card manager?

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Rly unhappy to hear it...

And is there any chance for changing soon?

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Samsung Care Ambassador

Re: Where is sim card manager?

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Not that I know of currently. But I wouldn't expect it anytime soon



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Constellation

Re: Where is sim card manager?

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It's never going to get enabled in Samsung USA firmware. No point in waiting... This is a request from Samsung S10 and so on and is in their backlog for years. 

Read somewhere about a person in similar situation and he updated the CSC of the phone. That way you can get the country specific firmware and eventually get the eSim/Sim card manager enabled.

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Astronaut

Re: Where is sim card manager?

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I had it, my phone is from mexico and I was planning to add the Esim, but i'm currently in the US and the last update diabled the sim card manager option.

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Astronaut

Re: Where is sim card manager?

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I have the same problem...please, samsung has to enable the esim !!! I'm living in Spain
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Astronaut

Re: Where is sim card manager?

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be patient
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