Original topic:

White screen

(Topic created: 09-14-2021 09:39 PM)
userkOsFXk2nsA
Astronaut
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Galaxy S20

I've bought S20Ultra  almost 1800usd since it first launched, after 15 months its screen like the photo below. I took it to Samsung, they said no any sign of being wet or broken, they still charged me 250usd for new screen and said that just because I was unlucky so my phone like that. Disappointed with Samsung product and service, I posted online my bad experience for these 3 months and wil be forever nonsupport of  any kind of Samsung product. So, I want to ask, what's exactly your mission "become most ethical companies in the world" is about? Why do I have to pay even though it's not my fault but it is because of your terrible product quality? S20ultraS20ultra

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TheGalaxy
Neutron Star
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Galaxy S20
That's a defective screen
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