Original topic:

Wifi Button Does Not Turn On

(Topic created: 06-03-2022 04:31 AM)
userQndjVfseWr
Constellation
Options
Galaxy S20

Just after I was notified that my number was ported from GoogleFi to OpenPhone, the wifi stopped working on my phone. The button is gray and does not turn on. when you click on the wifi icon it stays grayed out, or when you click directly on it, it will say connecting and just spin for up to 5 minutes then stop and do nothing. I've tried everything I've found online except a factory reset, because I don't want to deal with that. What is going on?! 

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3 Replies
ILoveGabcom
Comet
Options
Galaxy S20
Have you give into your settings and deleted your wifi connections and then reinstalled them?
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Who_Dis
Neutron Star
Options
Galaxy S20

Network reset if you haven't tried yet.

Reproduce and report to samsung members app > get help > error report   to get help from samsung engineers

Also see if Nice Catch can detect what is preventing the wifi settings change.

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wally31
Astronaut
Options
Galaxy S20
My phone is doing the same thing. Talked to Samsung tech. Went through a factory reset which didn't work. Next day I had a security update and worked. A week later and same thing.

What is the Nice Catch?

Any other tips before I get a new phone?
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