Original topic:

Wifi not recognized in certain apps.

(Topic created: 06-30-2022 01:33 PM)
userILTmwvCA2B
Constellation
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Galaxy S20

I'm having an issue with wifi being recognized in certain apps. My wifi is working fine; my other apps are functioning smoothly and recognizing the wifi, but two of my apps are not(and it just so happens to be the only two apps I need). I have tried restarting my phone, resetting settings, forgetting and reconnecting to the wifi, using airplane mode, deleting and redownloading both apps, but nothing is working. I don't currently have mobile data on the phone, I'm using it solely through wifi for the apps I need and now they're not functioning. I am lost on what else to do at this point.

1 Reply
user_ams007
Samsung Care Ambassador
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Galaxy S20
That is very unusual, please open up your settings and then go to your applications then go to the top right side and tap on the three lines which will open up the special access menu and then scroll down to the settings for wifi control and make sure the application has permission to access the wifi ,also you should check your settings for privacy and check the permissions for each application that you are experiencing difficulties withScreenshot_20220630-182332_Settings_2340_1656627812.jpgScreenshot_20220630-182310_Settings_2339_1656627790.jpgScreenshot_20220630-182709_Permission controller_2341_1656628029.jpg
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